Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you can return it within 14 days of delivery.

RETURN PERIOD: We use a return period of 14 days during which the customer may return his or her package without giving any reason. These 14 days start when the package is received. Please note that the return shipment must be sent back to us within these 14 days. The customer need to pay the return fees.

you can place a return on our contact email info@novoacare.com and you will receive the return address in the reply email.